Privacy Policy — Planting the Seeds
Last updated: November 2025
Planting the Seeds (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our ecommerce website, place an order, or otherwise interact with us.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
A. Personal Information
When you create an account, make a purchase, or contact us, we may collect:
Name
Email address
Billing and shipping address
Phone number
Payment information (processed securely via third-party payment providers; we do not store full card details)
B. Automatically Collected Data
When you browse our website, we may collect:
IP address
Device and browser information
Pages visited and time spent on site
Cookies and tracking data
(See “Cookies” below.)
C. Optional Information
You may choose to provide:
Product reviews
Survey responses
Preferences for marketing communications
2. How We Use Your Information
We use collected information to:
Process and fulfill orders
Provide customer support
Improve website performance and user experience
Send order confirmations and shipping updates
Manage your account
Detect and prevent fraud
Send promotional emails (only if you opt in)
3. Sharing Your Information
We do not sell your personal data.
We may share your information with:
A. Service Providers
Payment processors
Shipping and delivery companies
Email and marketing platforms
Website hosting and analytics providers
These partners only receive the information necessary to perform their services.
B. Legal Requirements
We may disclose information if required by law, to protect our rights, or to prevent fraud.
4. Cookies and Tracking Technologies
We use cookies to:
Enable essential site functions
Remember your preferences
Analyse website traffic
Enable shopping cart functionality
You can disable cookies through your browser settings, but some features may not function properly.
5. Data Storage and Security
We take reasonable measures to protect your personal data, including:
SSL encryption
Secure payment gateways
Access controls and authentication
However, no online system is completely secure.
6. Your Rights
Depending on your location, you may have the right to:
Access the personal information we hold about you
Request corrections or deletions
Object to or restrict processing
Withdraw marketing consent
Request a copy of your data
To exercise these rights, contact us at: hello@plantingtheseeds.org.uk
7. Children’s Privacy
Our website is not intended for children under 13.
We do not knowingly collect personal data from children.
8. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices of those sites.
9. Changes to This Privacy Policy
We may update this policy from time to time.
Changes will be posted on this page with a revised “Last updated” date.
10. Contact Us
If you have questions about this Privacy Policy or your personal data, please contact us:
Email: hello@plantingtheseeds.org.uk